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Error When Creating Change Package - CRM Image 15 (Doc ID 2478215.1)

Last updated on JULY 22, 2020

Applies to:

PeopleSoft Enterprise CRM Online Marketing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, PeopleSoft Update Manager

Error when create Change package - CRM Image 15 during create change package, errors happen in CA (Change Assistant):

ERROR
-----------------------

Invalid File reference (ID-CRM_OMK_WL_EAR, Type Code-Archive): file path CCL data cannot be found in source database ,
Invalid File reference (ID-CRM_OMK_WL_EAR, Type Code-CLASS): file path CCL data cannot be found in source database ,
Invalid File reference (ID-CRM_OMK_WL_EAR, Type Code-CLASSES): file path CCL data cannot be found in source database ,
Invalid File reference (ID-EODI_URL_HANDLER, Type Code-DESKTOP_INT): file path CCL data cannot be found in source database


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create the Change Package(CA) in PUM.
2. When returning to CA to continue with the application of the CA, the error occurs.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot apply the PUM Image 15 CP to their environments.

Cause

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In this Document
Symptoms
Cause
Solution
References


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