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E-PORTAL: In RELATED CONTENT Frame Data From Previous Item Displays As The Service Is Refreshing The Data to display the next Item (Doc ID 2479586.1)

Last updated on FEBRUARY 01, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

Environment:
--------------------
PT 8.56
ACTUAL BEHAVIOR
---------------
When using related content on a page, data from previously viewed item briefly display before refreshing and showing the current item.

EXPECTED BEHAVIOR
-----------------------
Even though it is the same user viewing the page the first item info should not be visible before refreshing and loading the second item in the related content window.


Steps to replicate
---------------------------
1. Input EMPLID
2. Related content opens automatically on the right hand side
3. Related content service displays with correct data from pagelet/PS Query
4. Return to Search
5. Clear
7. Input new EMPLID
8. Related content opens automatically on the right hand side
9. Related content service displays with incorrect data from pagelet/PS Query (shows the data from EMPLID in step 1) for a brief second
10. After the pagelet/PS Query refreshes, it shows the correct data.


Cause

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In this Document
Symptoms
Cause
Solution
References


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