E-DPK: Installing PeopleSoft CS 9.2 PUM Image 10 On Windows 2012 R2 OCI VM Failing
(Doc ID 2481173.1)
Last updated on DECEMBER 16, 2019
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.56 and laterInformation in this document applies to any platform.
Symptoms
On : 8.56 version, Cloud - Oracle Cloud
When doing Fresh install of CS 9.2 PUM Image 10, using Native OS DPK installer for Windows 2012 R2 VM provisioned on OCI the install fails with error
ERROR
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2018-10-18 14:16:50 +0000 Puppet (err): Oracle listener starting failed: Oracle listener starting failed: Execution of 'c:/psft/db/oracle-server/12.1.0.2/bin/lsnrctl start psft_listener' returned 1: LSNRCTL for 64-bit Windows: Version 12.1.0.2.0 - Production on 18-OCT-2018 14:16:45
Error listening on: (DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=instance-xxxxxx.oraclevcn.com)(PORT=1521)))
TNS-12545: Connect failed because target host or object does not exist
TNS-12560: TNS:protocol adapter error
TNS-00515: Connect failed because target host or object does not exist
64-bit Windows Error: 1001: Unknown error
Listener failed to start. See the error message(s) above...
STEPS
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The issue can be reproduced at will with the following steps:
1. run psft-dpk-setup.bat to install CS 9.2 PUM Image 10
2. Observe error
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |