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E-DPK: Installing PeopleSoft CS 9.2 PUM Image 10 On Windows 2012 R2 OCI VM Failing (Doc ID 2481173.1)

Last updated on OCTOBER 15, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.


On : 8.56 version, Cloud - Oracle Cloud

When doing Fresh install of CS 9.2 PUM Image 10, using Native OS DPK installer for Windows 2012 R2 VM provisioned on OCI the install fails with error

2018-10-18 14:16:50 +0000 Puppet (err): Oracle listener starting failed: Oracle listener starting failed: Execution of 'c:/psft/db/oracle-server/ start psft_listener' returned 1: LSNRCTL for 64-bit Windows: Version - Production on 18-OCT-2018 14:16:45

TNS-12545: Connect failed because target host or object does not exist
TNS-12560: TNS:protocol adapter error
 TNS-00515: Connect failed because target host or object does not exist
  64-bit Windows Error: 1001: Unknown error

Listener failed to start. See the error message(s) above...

The issue can be reproduced at will with the following steps:
1. run psft-dpk-setup.bat to install CS 9.2 PUM Image 10
2. Observe error


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