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EOAW_COMMENT Process Not Converting Special Characters (Doc ID 2481709.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


On : 9.2 version, Workflow

EOAW_COMMENT process not converting special characters

Customer ran following process: EOAW_COMMENT, to convert special characters but still seeing these special characters. Example: \n, \&#039, etc.

The issue can be reproduced at will with the following steps:
1. Enter approver comments in approval workflow with \n etc and submit.
2. Go to Main Menu>PeopleTools>Process Scheduler>System Process requests
3. Run EOAW_COMMENTS process
4. Query EOAW_COMMENTS table to see that special character still exists.




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