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ETL92: Apply Schedule Is Not Working For Punch Template (Doc ID 2481822.1)

Last updated on DECEMBER 06, 2018

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Time Reporting

ACTUAL BEHAVIOR
---------------
Apply Schedule is not working for Punch Template with an assigned schedule. Systems time out after clicking Apply Schedule. Issue does not occur for Elapsed Time Reporter

Steps to Recreate:
1. Select Punch Time Reporter
2. TL_installation table - config tab is set for punch pattern IN, LUNCH, IN, OUT
3. EE & Manager both use same Time Reporting Template with Punch pattern - IN, LUNCH, IN, OUT
4. Assign Schedule for EE is (8:00am > 12:00pm > 12:30pm >4:30pm)
5. Login as Mgr/Admin navigate to timesheet page for EE then click Apply Schedule
6. System spins for a while then eventually times with "An Error has occurred."



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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