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ECM: Settlement Approval Monitoring shows Approved even though Event shows Denied (Doc ID 2481849.1)

Last updated on JANUARY 31, 2019

Applies to:

PeopleSoft Enterprise FIN Cash Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Goal

Applied Bug 25885419 - CM: REVIEW SETTLEMENT SHOWS STATUS AS APPROVED WHEN TRANSFER WAS LATER DENIED. Settlement was initially Approved. However, Bank Transfer should not occur. After the Settlement is Denied, on the Treasury Payment Life-Cycle page, under Events, entry shows "Payment Denied". However, on the Settlement Approval Monitoring page, the Status for the Approval Path still shows Approved. Expected the Approval Status to show Denied to match the entry on the Treasury Payment Life-Cycle page.

STEPS
1. Treasury Options page setup
a. Settlement Approvals box is checked
b. Settlement Approval Method = Approval Framework
2. External Accounts > Payment Methods setup
a. Payment Method = ACH
b. Settle By = Financial Gateway
c. Layout = PAYMENTEIP
3. VP4 creates Bank Account Transfer
a. Payment Method = ACH
b. Layout = PAYMENTEIP
4. Select Settlement > Status = Selected
5. SVP1 approves the Settlement > Status = Approved
6. Payment Dispatch shows that the Payment is available to dispatch and pay
7. Do not pay - Transfer should not go to the Bank
8. Deny the Payment through the Approve Settlements page
9. On the Approve Settlement page, Status = Denied
10. Click the View Payment Life Cycle icon
11. On the Treasury Payment Life-Cycle page under Events, there is an entry for "Payment Denied by operator SVP1"
12. On the Approve Settlement page, click the Denied hyperlink
13. On the Settlement Approval Monitoring page, Approval Status still shows Approved -- Expect the Status to display "Denied"

Solution

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In this Document
Goal
Solution
References


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