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The Waitlisted Courses Are Displaying As Being ‘in-progress’ Course History Page. (Doc ID 2482247.1)

Last updated on OCTOBER 21, 2019

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Student Records Self Service

ACTUAL BEHAVIOR
---------------
Wait listed classes appear as 'in progress on the Self Service -> Student Center - >Course History self service

EXPECTED BEHAVIOR
-----------------------
 We don't expect to see a wait listed class here since the student may not ever actually get into the class.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enroll a student in one class for the upcoming spring term
    Enroll a student in one class that is full to put the student on a waitlist.

2. Log in as the student and go to Self Service -> Student Center - >
Course History page SSS_MY_CRSEHIST

or The fluid tile "Academic Records > Course history
Fluid page SSR_CRSE_HIST_FL

3. Note both classes appear in course history as 'in progress'
 
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are confused if they are in or not in the class.

Cause

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In this Document
Symptoms
Cause
Solution


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