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CRM Change Request Notes Display HTML Tags (Doc ID 2482249.1)

Last updated on APRIL 03, 2019

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other

ISSUE
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CRM Change Request Notes Display HTML Tags

When you click on View Note button, Description field contains HTML tags.

 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open a Change Request
2. Go to Note tab, select a Note and click View


Cause

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In this Document
Symptoms
Cause
Solution
References


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