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Applicant Applied Without Answering Questionnaire Or Providing Work History When Both Are Required (Doc ID 2482250.1)

Last updated on FEBRUARY 01, 2019

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other Issue with Talent Acquisition Manager

ACTUAL BEHAVIOR

Applicants have applied without answering the required questionnaire or providing required work history.

An applicant is able to submit the job opening applications but the HRS_APP_PROFILE record that have their HRS_LAST_STEP and HRS_CURRENT_STEP not equal to @@REVIEW_SUBMIT and their questionnaire results are missing (= 0).

 

Applicant applied for job opening that has required screening questions in questionnaire as well as required work experience section.

Review of application shows neither were filled out, or retained if they were.

Many other similar job openings were created at the same time and none of them have had any issues.

"Require" answers to questions is setup on the Site ID configuration for the questionnaire.

Also the checkbox for Work Experience on the Resume Template is checked.


 

EXPECTED BEHAVIOR

Expect that the Questionnaire and the Work Experience are both gathered during the candidate application process

The exact replication steps are not known.




Cause

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In this Document
Symptoms
Cause
Solution
References


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