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Return to Vendor (RTV) Not Closed Due to Express Issue is Not from the Same Lot (Doc ID 2483088.1)

Last updated on FEBRUARY 04, 2019

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

RTV Ship Quantity does not reflect correctly with multiple Orders

Steps to Reproduce the Issue:
1) Create Requisition with IN BU
2) Create Purchase Order for the same Requisition as shown below and Dispatch it.
3) Create a Receipt
4) Create RTV i.e. Return to Vendor as shown below.
5) Now goto express issue and Create 2 orders with return quantity as 2 each order.
6) Deplete the Orders created as shown below.
7) After depletion we can in RTV that ship QTY is only 2 otherwise expected shipped QTY should be 4.
8) Goto Review Transaction History to check the Transaction.
9) Note: As we can see in the Review Transaction History above the quantity is reduced from the inventory when we split the quantity in 2 different express orders and after depleting them.
  But in RTV the shipped quantity is only 2 as it picked only 1 order.

Actual Results:
 In the Review Transaction History  the quantity is reduced from the inventory when we split the quantity in 2 different express orders and after depleting them.
 But in RTV the shipped quantity is only 2 as it picked only 1 order.

Cause

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In this Document
Symptoms
Cause
Solution
References


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