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ECM9.2: Performance Issue on External Transactions Search Page (Doc ID 2483181.1)

Last updated on MARCH 25, 2019

Applies to:

PeopleSoft Enterprise FIN Cash Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Performance issue on the External Transaction Search page. This happens when a combination of values entered on the Search page results is large number of search result.
As a result, the landing page does not open as expected. The Search page freezes and sessions gets timed out after few minutes.

Steps:
-----------
1) Go to Main Menu > Banking > Reconcile Statements > External Transactions.
2) Enter Search criteria.
3) Click on Search.
4) Go to Transaction Details.

Expected result:
---------------------------
The details should open in reasonable time.

Actual result:
----------------------
The session times out.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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