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EBI 9.2: Email Of Invoice Approval Has URL As XXXXXXXXXXXXXXX In FLUID When Multiple Approver. (Doc ID 2483473.1)

Last updated on JANUARY 22, 2020

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Billing Workflow

ACTUAL BEHAVIOR
---------------
Some invoice approver get a strange URL in their email of invoice approval.URL (XXXXXXXXXXXX) is generated in the email notification.

EXPECTED BEHAVIOR
-----------------------
Link to invoice needs to be present in email not XXXXXXXX.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enable invoice approval on billing definition.
2. Enable use email approval in enterprise component - approvals - transaction registry - process id credit invoice.
3. Set up Service Operations for BI_EMAIL_IVC_APPROVAL.
4. Setup node PSFT_EMC_APPROVAL.
5. Setup user profile and add email address for BIS1 and BIVP1 so that two people needs to approve.
6. Enter credit bill and submit for approval. For second approval email link is XXXXXXX.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get correct link to approve bill.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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