My Oracle Support Banner

EBI9.2: Fatal Sql Error When Using New Calculate Taxes Push Button On Billing Header (Doc ID 2484325.1)

Last updated on JULY 11, 2019

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue:
-----------
When attempting to click on Calculate Tax button from Billing Header Info 1 page,
the following error occurs.

 

ERROR
-----------------------
A Fatal SQL Error Occurred. Please consult your system log for details


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Use image 27 environment.
2. Create a Bill from :- Main Menu > Billing > Maintain Bills > Standard Billing.
3. From Billing Header info1 page, Click on Calculate Tax icon.
4. See the error.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.