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E-PORTAL: Users Get Kicked Out of Application When Loading a Remote Tile that Points Back to iHub System (Race Condition) (Doc ID 2484490.1)

Last updated on AUGUST 14, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

PeopleTools 8.56

ACTUAL BEHAVIOR
---------------
When logged into iHub and loading a remote homepage, if there is a tile that points back to the iHub for displaying content on the tile image, then the user gets kicked out of the PeopleSoft application.


STEPS
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The issue can be reproduced at will with the following steps:
1. Login to IH

2. Open remote homepage

3. Notice the user gets kicked out of the application.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot SSO to content provider DB.

Cause

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In this Document
Symptoms
Cause
Solution
References


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