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E-FLUID: Personal Details Tile and Personal Details Component Shows Incorrect Image Photo When Second Employee Logs Into The Same Browser (Doc ID 2484586.1)

Last updated on NOVEMBER 29, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, Fluid UI

HCM 9.2 PUM Image# 24 on PT8.56.05.


Personal Details Tile and Personal Details Component shows the picture of another person.

 

The issue can be reproduced at will with the following steps:
1. Login into PeopleSoft as user 1, landing on the 'Employee Self Service' homepage.
2. 'Personal Details' Tile shows the picture of user 1, as expected.
3. Sign out and, in the same workstation, Login into PeopleSoft as user 2, landing on the 'Employee Self Service' homepage.
4. Observe that the picture on the 'Personal Details' Tile still shows the picture of user 1.
5. Click on the Tile.

6. Personal Details Fluid Components show up. Picture at top left corner is incorrect.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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