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ELM 9.2: From Fluid Employee Self Service, My Learning, if Learner’s Course status Not Complete for a Program, the Tile is Incorrect and if Click a Link, Displays a Blank Modal Tile (Doc ID 2484593.1)

Last updated on MAY 10, 2019

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

From Fluid Employee Self Service, My Learning, if Learner’s Course status Not Complete for a Program, the Tile is incorrect and if click displays a blank Tile.
Also, Learner is not able to re-launch web-based content as it works from Classic view of My Learning.



Steps to Replicate Issue:

1) Log in as an Administrator 
2) Create a Curriculum Program that has 'Enable Auto Enrollment' checked. 
3) From Sections Page, add 12 different courses that have web-based Learning 
and Classes 
4) Register a Learner for the program 
5) Navigate Administer Class Roster and select a Class Learner Enrolled 
resulting from Program registration using Learner ID field. 
6) Mark the Attendance as ¿Did Not Attend¿ and Grade as 'Not Graded' and 
{click} Save.  Learner¿s Enrollment status updated to ¿Not Completed¿. 
7) Do a web-based Class for a Course and mark the Attendance as 'Did Not 
Attend' and Grade as 'Not Graded' and {click} Save.  Learner's Enrollment 
status updated to ¿Not Completed¿. 
8) Then, Log in as Learner 
9) Navigate  (Fluid) Employee Self Service >{click} Learning tile 
10) {click} From My Learning tile, click View All link 
11) {click} Program title that Learner registered 
12) When Learner clicks on the class with Status Not Completed, notice that 
the Tile is incorrect and if click Launch link a Blank tile is displayed. 
Or 
If Learner clicks a Course with status 'Not Complete' for Web-based class, 
the tile is incorrect and if click Launch link a Blank tile is displayed. 
 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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