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Mass Packaging Select Does not Process Any Students Using External File for the Population Select (Doc ID 2484597.1)

Last updated on JANUARY 30, 2020

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

CS 9 or 9.2

ACTUAL BEHAVIOR
---------------
When running mass packaging select, no students are getting processed.

EXPECTED BEHAVIOR
-----------------------
The process should be finding the students on the file that is part of the pop select

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to mass packaging select
2. Populate selection tool of external file and the other necessary parameters
3. Run process

WHAT IS WORKING
-------------------------
Process may have been working to select students, up to a certain point.  Process itself runs and completes to success and posts the results to process monitor.


Cause

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In this Document
Symptoms
Cause
Solution


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