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EAP: Stale Dated Payment is not displayed on Payment Cancellation Page Look Up (Doc ID 2485828.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Trying to Void and Reissue a Payment that has been Stale Dated.  However, the Payment is not displayed when doing a Look Up on the Payment Cancellation page.

STEPS
1.  Navigate to Accounts Payable > Payments > Cancel/Void Payments > Payment Cancellation
2.  Try to display the Payment Reference on the Payment Cancellation page

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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