CRM: 'View By Type' Field On 'My Worklist' Does Not Show 'ER Helpdesk' Type
(Doc ID 2485907.1)
Last updated on JULY 21, 2020
Applies to:PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.2 and later
Information in this document applies to any platform.
"View By Type" dropdown field on 'My Worklist' is missing the "ER HelpDesk" type.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document