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Error While Saving Customer With 'EQ' In NAME1 Field. The Error is 'Save Error search criteria is too generic. Refines your search criteria' (Doc ID 2486608.1)

Last updated on NOVEMBER 28, 2019

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other

ACTUAL BEHAVIOR
---------------
Error while saving Customer with 'EQ' in NAME1 field

When adding a new customer with EQ in Name 1 It is failing with error  'Save Error search criteria is too generic. Refines your search criteria'
The page saves if 'EQ' is removed from the NAME1 field.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. create new customer
2. Make sure the NAME1 includes letters 'EQ'
3. Save it


Changes

 N/A

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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