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Benefits Administration Fails with Error: Plan-Type Not Found In Ben-Defn-Plan (Pgm/PT): xxx /xx (Doc ID 2486937.1)

Last updated on JANUARY 08, 2020

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In PeopleSoft Enterprise Human Capital Management (HCM) 9.2, when processing an Event with Finalize/Apply Defaults selected, Benefits Administration fails with the following error:

ERROR
----------------------
Plan-Type Not Found In Ben-Defn-Plan (Pgm/PT): xxx       /xx

STEPS
-----------------------
1. Navigate to Update Event Status (Navigation: Benefits > Manage Automated Enrollment > Events > Update Event Status).
2. Click the Finalize/Apply Defaults button.
3. Save.
4. Run the Benefits Administration process  (Navigation: Benefits > Manage Automated Enrollment > Events > Run Automated Event Processing)

Cause

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In this Document
Symptoms
Cause
Solution


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