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ELM 9.2 From Manager' Fluid Approval Page, the Class Information Page and Program Information Page are Blank when Click the Arrow Icon (Doc ID 2487086.1)

Last updated on OCTOBER 20, 2019

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When Manager access Fluid Approval Tile and navigate to Class Information or Program Information, Fluid Page for Class Information page or Program Information page are blank when click the arrow icon. 
  

Steps to Replicate Issue: 
1. Log in as a Manager.
2. Navigate to the Fluid Manager Self Service tile, click Fluid Approval tile.
3. For the Subsequent page lists Program Registration and Class Enrollment approval rows
4. Click on Program Registration approval, the Program Registration Approval page will launch.
5. Then, from Program Information section clicking on Program Information arrow icon displays a modal blank page
 
 Or

4. Click on Class approval, the Class Information Approval page will launch.
5. Then, from Course/Class Information section clicking on Class Information arrow icon displays a modal blank page
 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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