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GPAUS: GP_EPAY App Engine Is Failing After Applying STP Patch (Doc ID 2487268.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise HCM Global Payroll Australia - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

STATEMENT:
========
GP_EPAY App Engine is failing after applying PRP3 for STP
We have applied STP changes from PUM25/26 and 27 and PRP#1, PRP#2 and PRP#3.
PRP#3 has brought a new com.peoplesoft.hmcr.exceptions.jar file and we replaced old jar file with the new one.
But while running payslip process over one/all employees, It error out.

ERROR:
=======
PeopleTools 8.55.19 - Application Engine Server
Copyright (c) 1988-2018 Oracle and/or its affiliates.
All Rights Reserved


PSAESRV started service request at 08.09.49 2018-10-17
Process 195205 resumed after step GP_SS_PSLP.ePay.Split (108,538)

Transferring Payslip files.. (17005,2032)
Java Exception: java.lang.NoClassDefFoundError: org/apache/commons/net/ftp/FTPClient: finding class com.peoplesoft.hr.hr.ftpclient.ExFTPClient (2,725) HCSC.COMMON.BASE.JavaBase.OnExecute Name:getJavaObject PCPC:255 Statement:8

Called from:HCSC.FTP.CLIENT.FTPClient.OnExecute Name:FTPClient Statement:3
Called from:GP_SS_PSLP.BulkFTP.GBL.default.1900-01-01.Transfer.OnExecute Statement:1
Process 195205 ABENDED at Step GP_SS_PSLP.BulkFTP.Transfer (PeopleCode) -- RC = 8 (108,524)
Process %s ABENDED at Step %s.%s.%s (Action %s) -- RC = %s
PSAESRV completed service request at 08.09.49 2018-10-17

STEPS TO REPLICATE:
===================
The issue can be reproduced at will with the following steps:
1.After applying STP PRP3 Patch
2.Running payslip process Create/Print Payslip AUS
3.GP_EPAY App Engine is failed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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