Duplicate EmplIDs in ID Prompt Lookup in Quick Enrollment
(Doc ID 2488683.1)
Last updated on NOVEMBER 23, 2019
Applies to:
PeopleSoft Enterprise CS Student Records - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
On : 9 version, Student Records Enrollment
Clicking on the ID prompt lookup button from the Quick Enrollment, Add a new Value page, the results are returning duplicate rows for the same student.
Same issue exists for all enrollment components where the STDNT_SRCH record is used. This record is designed to find all instances of a STDNT_CAREER. The result is that if a Person has more than one academic career record then duplicate rows will return in the ID prompt lookup results.
WHAT IS WORKING
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User is able to enter an EmplID if they know it and proceed with the transaction.
STEPS
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The issue can be reproduced with the following steps:
1. Navigate to the Add a New Value page for the Quick Enrollment component.
2. Click on the prompt lookup icon next to the ID field.
3. Enter the last name of a person you know exists.
4. Click Search.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |