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Blank Page Coming Up In GSS Group Transactions After Clicking Return To Questionnaire (Doc ID 2488685.1)

Last updated on SEPTEMBER 26, 2019

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
--------------------------
GSS Page hangs up/blank page is coming up after clicking on "Return To Questionnaire" option

EXPECTED BEHAVIOR
-----------------------
User should be returned to the Questionnaire page after clicking on "Return To Questionnaire" option

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to MSS > Update Team Information > Update Job Information for Group
2. Select any Employee and continue
3. Proceed with Location and Supervisor Change and click next.
4. Go to options and select “Return to Questionnaire”

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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