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E-PORTAL: Classic Dashboard Is Not Working When Called From Fluid Navigation Collection (Doc ID 2488739.1)

Last updated on APRIL 11, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : PeopleTools 8.56. Portal Technology

Issue verified on PT8.56.12

Classic Dashboard Is Not Working When Called From Fluid Navigation Collection

When accessing the Dashboard from the Fluid Navigation Collection, a blank "PeopleSoft Employee Portal" page is displayed.

Steps to replicate:

1. Create and configure a Dashboard in PeopleTools > Portal > Dashboard > Manage Dashboard Pages.

2. Assign the Dashboard to a Fluid Navigation Collection in PeopleTools > Portal > Portal Utilities > Navigation Collections.

3. Associate the Fluid Navigation Collection to a Tile in PeopleTools > Portal > Structure and Content (Root > Fluid Structure Content > Fluid Pages).

4. Place the Tile in a Homepage.

5. Go to the Homepage and click on the Tile.

6. In the left panel of the Navigation Collection, click on the Dashboard link.

7. Blank page is displayed.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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