E-PUM: FSCM Image 30 Fail to Test Access ID/Password: Database Connection
(Doc ID 2488760.1)
Last updated on MARCH 12, 2021
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.
On : 8.57 version, PeopleSoft Update Manager
FSCM PUM Image 30 - cannot connect via SYSADM.
Deployed Image 30 Virtual Machine on a Linux server and cannot connect via SYSADM to the database or connect via Change Assistant to set up the Source DB.
Enter user-name: sysadm@ep92p018
ORA-012512: TNS:listener does not currently know of service requested in connect
Red ! Octagon
Fail to test Access ID/Password: Database connection error.
The issue can be reproduced at will with the following steps:
1. Logon to Sqlplus and attempt to connect using sysadm
2. Observe error
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