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E-DPK: Setup of FSCM PUM 30 using Native OS on Windows Hangs at "The base folder is used to extract the PeopleSoft DPKs..." (Doc ID 2488787.1)

Last updated on DECEMBER 11, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, PeopleSoft Update Manager

ACTUAL BEHAVIOR
---------------
When trying to install PUM 30 FSCM Native OS image on Windows 2012 R2 server, the installation hung at the phase "The base folder is used to extract the PeopleSoft DPKs..." without any prompt, it did not provide option to select base folder (e.g. D:/psft) but it just sits there forever.

EXPECTED BEHAVIOR
-----------------------
When trying to install PUM 30 FSCM Native OS image on Windows 2012 R2 server, the installation should not hang and should prompt for relevant info

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Download FSCM PUM 30
2. Run the DPK setup

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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