Unable to See Employee's Prepared Life Event Event in Self Service
(Doc ID 2490007.1)
Last updated on DECEMBER 20, 2022
Applies to:
PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When an employee attempts a Life Event (custom) to add or delete a dependent, no event is open for election when he/she accesses the Benefit Enrollment step.
STEPS
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1. Employee creates and processes a custom Life Event to add or delete a dependent (Navigation: Self Service > Benefits > Life Event).
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |