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Rate on Open Enrollment Incorrect when Calc Rule Determines Age As Of Check Date (Doc ID 2490436.1)

Last updated on MARCH 29, 2023

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When Benefits Administration prepares the options on an event, the employee’s age is being determined based on Event Date rather than being based on the Check Date as specified in the Calculation Rule.

STEPS
---------------------------
1. Run Automated Event Processing (Navigation: Benefits > Manage Automated Enrollment > Events > Automated Event Processing).
2. Check the cost for the plan on the Employee Event Detail (Navigation: Benefits > Manage Automated Enrollment > Events > Review Processing Results > Employee Event Details).


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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