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EAR9.2: Unpost Direct Journal Transactions Are Not Displayed On The Customer Activity Direct Journal (Doc ID 2490781.1)

Last updated on APRIL 02, 2019

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Unpost Direct Journal transactions are not displayed on the Customer Activity/Direct Journal page

EXPECTED BEHAVIOR
-----------------------
Expect to see under Customer Activity all direct journal payment details for a specific customer and date range, including unpost direct journal activity.

STEPS
-----------------------
1. Enable Track Direct Journal Customer
2. Create direct journal payment with customer information in
3. Create and Complete accounting entries for the direct journal payment
4. Run Journal Generator to send the accounting entries to GL
Check the accounting entries generated and see that the Entry Status is set to Entry for Post DJ and Journal ID is created
Check the accounting entries generated and see that the Journal Date is displayed
5. Unpost direct journal payment
6. Run Journal Generator to send accounting entries to GL


Cause

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In this Document
Symptoms
Cause
Solution
References


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