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Performance Issue With UPPER Function When Used in SQL WHERE Clause (Doc ID 2491217.1)

Last updated on NOVEMBER 14, 2019

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

After upgrading to PeopleTools to 8.56 and Oracle to 12.2.0.1, the customer is experiencing processing delays when the component search record is either PS_STUDENT_SRCH or PS_PEOPLE_SRCH when the users search by NATIONAL_ID.

This seems to be due to the generated code using the UPPER function since these records contain the field NATIONAL_ID_MSK, as well as other _MSK fields.

Due to the customer's large amount of data, it is causing a performance issue.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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