My Oracle Support Banner

Recruiting Solutions 9.2 - Data Being Added Conflicts With Existing Data. (Doc ID 2491862.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


Some of the employees are trying to apply for jobs thru careers (Not all users are having this issue)
They are getting this error message: 

Data being added conflicts with existing data.
When adding a new item to the database, the system found a conflicting item already exists.

This problem can happen if another user has entered similar information at the same time as you. Note the changes you have made, cancel the page, then retry your changes.

If the problem persists, it may be because of an application or other programming error and should be reported to technical support staff.

This error occurs when the keys on the record being inserted match a record that is already in the database. The application must ensure that each inserted record has unique keys.

The issue can be reproduced at will with the following steps:
1. Employee Self Service --> Careers
2. Search Jobs
3. Apply Jobs
4. Apply for Job
5. Step 1 of 5: Start
6. Click on Agree

The issue has the following business impact:
Due to this issue, employees cannot apply for jobs.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.