My Oracle Support Banner

E-IB Unable To Ping Node Definition using SSL JSL port (Doc ID 2492881.1)

Last updated on NOVEMBER 04, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

ISSUE
-----------
Configured Oracle Wallet for the JSL/SSL setup for PT856, but remote Peoplesoft node definition is not pinging successfully.  If a nonSSL JSL port is used then the node pings successfully.  A single gateway is shared between two peoplesoft applications (CS and HCM) where both enviroments are configured successfully for SSL JSL login. Integration gateaway is configured with SSL JSL ports for both CS and HCM node definitions yet only the HCM node definition is failing with the following gateway error

ERROR

Unable to decrypt password

java.lang.NullPointerException
at com.peoplesoft.pt.integrationgateway.targetconnector.PeopleSoftTargetConnector.send(PeopleSoftTargetConnector.java:156)
at com.peoplesoft.pt.integrationgateway.targetconnector.PeopleSoftTargetConnector.ping(PeopleSoftTargetConnector.java:415)

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.