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Performance issue on Manager Self-Service Team Performance Tile, Company Directory Tile or Multi-language for the Same Tiles (Doc ID 2493120.1)

Last updated on FEBRUARY 06, 2019

Applies to:

PeopleSoft Enterprise HCM ePerformance - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise PT PeopleTools - Version 8.55 to 8.57 [Release 8.4]
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Manager Self-Service Team Performance Tile, Company Directory.

When opening the 'Team Performance' tile in manager self service in Dutch, it takes minutes to open the tile. In English it performs better. 

When logged in in Dutch and open the fluid Company Directory, it takes minutes to open the page.

User could be logged out due to inactivity. 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to PIA
2. Click on Team Performance Tile/Company Directory Tile
3. Notice it takes a lot of time to load the page

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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