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E-ES: Getting Locks On Table PSPRSMNAVINFO While Deploying Index For PTPORTALREGISTRY (Doc ID 2493661.1)

Last updated on JULY 08, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
----------------------------
Customer is getting locks on table PSPRSMNAVINFO while deploying index for PTPORTALREGISTRY  
All other definitions have been deployed successfully.

ENVIRONMENT
-----------------------
8.56.12
HCM
ES 2.3.2

ERROR
==========
File: SQL Access ManagerSQL error. Stmt #:
42  Error Position: 0  Return: 1012 - ORA-01012: not logged on Process
ID: 375173 Session ID: 885 Serial number: 31381
2019-01-05-23.12.27.226884  GetNextStateRecord [68] Exception logged: RC=3.

SQL error. Function:  SQL.Execute
  Error Position:  0
  Return:  28 - ORA-00028: your session has been killed
  Statement:  SELECT PRCSNAME, PRCSTYPE, DBNAME   FROM PSPRCSRQST   WHERE PRCSINSTANCE = :1

  Original Statement:  INSERT INTO %Table(PSPRSMNAVINFO) (PORTAL_NAME,
PORTAL_REFTYPE, PORTAL_OBJNAME, PORTAL_PRNTLABEL, PORTAL_SOURCE,
PORTAL_NAVPATH) VALUES (:1, :2, :3, :4, :5, %TextIn(:6))


STEPS
==========
1. Login in to PIA
2. Go to PeopleTools--->Search framework --->Administration ---> Schedule Search Index
3. add a new value using the index name
4. default Search Instance and Search definition using the index, indexing type Full index, language option All languages
5. click run


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, production can't go-live.

Cause

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In this Document
Symptoms
Cause
Solution
References


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