After Applying Updates PSJobs and SQR Processes Remain Queued - Stuck In Queue
(Doc ID 2493901.1)
Last updated on APRIL 26, 2023
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
HCM 9.2.26 Tax Updates applied 18 c,d,e
Production Issue - Not able to run SQR reports
SQR reports are stuck in queue in process monitor.
We applied some new patches last night to the system
EXPECTED BEHAVIOR
SQR Reports should not remain queued, but should be submitted and start running in the desired process scheduler
STEPS
1. submit PSJob with SQR Report processes to the desired process scheduler.
2. observe the processes remain in Queued status.
Cause
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In this Document
Symptoms |
Cause |
Solution |