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E-CA: Defining Database in Change Assistant 8.57.02 Failed with "Fail to test User ID/Password: Database connection error" (Doc ID 2494397.1)

Last updated on JULY 22, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.


On : 8.54 version, PeopleSoft Update Manager

While setting up and defining the 8.54 target database in change assistant to apply 1099 updates using FSCM PUM Image 30 it will fail with an error. Change Assistant will not connect to the current 8.54 database.


Failed test Access ID/Password: Database connection error.

The issue can be reproduced at will with the following steps:
1. Use Change Assistant from PUM Image 30 to apply 1099 update to FSCM, Version 8.57.02 
2. In Change Assistant define the target database using the latest PeopleTools 8.54 client for the PS_HOME 

The issue has the following business impact:
Due to this issue, users cannot setup Change Assistant 8.57.02 to apply 1099 update to FSCM


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