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E-AWE: EOAWEMC AE process approves the transaction when the approver uses reply button in HCM application (Doc ID 2495690.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : HCM, AWE

ACTUAL BEHAVIOR
---------------
Using HTML approvals, the approver on clicking the "Reply" button of the mail , the transaction is considered approved when EOAWEMC process is run.

EXPECTED BEHAVIOR
-----------------------
The approver on clicking on the "Reply" button of the mail, the transaction should not be considered approved. EOAWEMC process should not process it.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1.Submit an absence request in the system as a requester.
2.The approver receives the HTML approval email.
3.Click on the "Reply" button instead of Approve link
4.Run EOAWEMC process
5.Check the status of the transaction


Cause

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In this Document
Symptoms
Cause
Solution
References


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