My Oracle Support Banner

'Entity record not found' Error Generating an Academic Advisement Report for Some Students (Doc ID 2496285.1)

Last updated on JANUARY 08, 2020

Applies to:

PeopleSoft Enterprise CS Academic Advisement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Academic Advisement Report

Running the self service or administrative Academic Advisement Report for some students results in the following error:


ERROR
-----------------------
Entity record not found, key = 00####(0000##)P. (14600,404)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Academic Advisement > Student Advisement > Request Advisement Report.
2. Add a new value and run the report.
3. Error occurs.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.