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Node Name Is Not Getting Updated Correctly In Personal Information CREF (Doc ID 2496906.1)

Last updated on FEBRUARY 12, 2019

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When node name is changed for existing CREF, some delivered CREFs is updated with the NODE information instead of the intended one

EXPECTED BEHAVIOR
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Node information should be updated for the correct CREF

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to PIA and Navigate to Main Menu ~ People Tools ~ Portal ~ Structure and Content
2. Navigate to Self Service ~ Personal Information
3. Click on Edit option next to Personal Information Summary
4. Note that the NODE name is HRMS and Component is HR_EE_PERS_INFO
5. Modify the Node Name to some other value. In this Example, I choose ‘CUST’. Click Save
6. Note that there are 2 content references now, one with HRMS and other with CUST

Cause

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In this Document
Symptoms
Cause
Solution
References


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