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Pell Table Load Add Attachment Upload Error 'Fetching array element 2: index is not in range 1 to 1' (Doc ID 2498053.1)

Last updated on DECEMBER 20, 2020

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.

Symptoms

When attempting to load the Pell schedules  for aid years 2019-2020 or 2020-2021, the following error occurs.


The issue can be reproduced at will with the following steps:

  1. Download Pell schedules from ifap.ed.gov
  2. Navigate to Pell Table Load setup page
  3. Enter aid year 2020 or 2021 and regular schedules
  4. Click on 'Add Attachment'
  5. Browse for the file in step 1
  6. Click 'upload'

 

 

 

Changes

 The layout of the file provided is different compared to aid years prior to 2020

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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