EBI 9.2: Troubleshoot Billing Interface When Interface Id Is Not Available For Processing But INTFC_BI Do Have Pending Data
(Doc ID 2498140.1)
Last updated on MARCH 26, 2021
Applies to:
PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
On : 9.2 version, Billing Interface
ACTUAL BEHAVIOR
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Interface id XXX is not available to run but intfc_bi table does have data for this interface.
EXPECTED BEHAVIOR
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If data is pending then user should be able to run it.
STEPS
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The issue can be reproduced at will with the following steps:
1. Goto billing - interface transaction - process pending transaction.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot run interface XXX.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |