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E-CA: Change Assistant "Failed To Query Target Details From Database" when Defining Database for Upgrade (Doc ID 2498511.1)

Last updated on JANUARY 24, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : Change Assistant,

When attempting to define the database,
the following error occurs.

ERROR
-----------------------
  Failed to query Target Details from Database
- OR -
  The message "Testing connection.." is not ending.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Have uninstalled CA many times, have deleted cache and rebooted the machine.

WHAT IS WORKING
------------------------
SQLPlus, Data Mover and Configuration Manager are setup properly and can connect to database.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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