E-CLOUD: Unable To Access On-premises PeopleSoft URL From Cloud OCI with the message "You must have cookies enabled in order to sign in to your PeopleSoft application"
(Doc ID 2498514.1)
Last updated on APRIL 03, 2023
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.56 and laterInformation in this document applies to any platform.
Symptoms
ISSUE STATEMENT:
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On this PT 8.56.05 environment, OCI
Enabled VPN and Fast Connect between on-premises and OCI. After that when trying to access on-premises PeopleSoft intranet URL from Cloud OCI they are able hit the webserver and get the login page but after input the password received the following error
ERROR
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You must have cookies enabled in order to sign in to your PeopleSoft application.
Return to Sign In with cookies enabled.If your attempt fails, please contact your System Administrator.
STEPS
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Error appears on the login page.
Customer able to hit the webserver and get the login page but after input the password receive error.
Environment
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- PT 8.56.05
- OS: Microsoft Windows x64 (64-bit) 2012
- DB: Oracle Database - Enterprise Edition 12.1.0.2
- DB Platform: Red Hat Enterprise 6
BUSINESS IMPACT
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NA
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |