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Sub-Tile Job Details in the Employee Snapshot Tile shows Error Message. (Doc ID 2498963.1)

Last updated on NOVEMBER 26, 2021

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


On : 9.2 version, Manager Dashboard/Talent Summary

Employee Snapshot Tile enabled in PIA but the Job Details Sub-Tile shows the below Error.

Note that when clicking on the Job Details Tile all the Tabs i.e. (Job Information and Job History) show the correct details.


"An Error Has Occurred That Has Stopped This Transaction From Continuing"


The issue can be reproduced at will with the following steps:
1. Login as an Administrator

2. Goto Manager Self Service Home Page

2. Make sure that you have enabled Employee Snapshot Tile and Click on the Tile.

3. Click on an Employee

4. Observe that an Error message shows in the Job Details Sub-Tile.




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