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Blank Values Are Not Getting Saved On Profile Management Components for Both the Non-person Profile and the Person Profile where Content Type requires Approval (Doc ID 2499378.1)

Last updated on JANUARY 16, 2020

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue : Blank values are not getting saved on Profile Management components

1) During Approval , When we save the component with blank value to the field(JPM_TEXT1325_1) and re-Open the component ,
2) Previous value is being displayed on the page instead of blank value on Profile Management component.

Issue is only happening, when it requires approval. If approval is not required then blank values are getting saved. The problem in both the Non-person Profile and the
Person Profile where the content type requires approval. There is something specific to the JPM_TEXT1325_1 and JPM_TEXT1325_2 fields which are defined as "Long Char". This only happens for approvals which means there is an issue with the way the CI is applying the changes. There is only a problem with the removal of data from this field. Changing the data from one value to another non-blank value works fine.

Cause

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In this Document
Symptoms
Cause
Solution
References


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