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E-IB: Intermittent Application Server Crash When Parsing REST Web Service JSON (Doc ID 2499669.1)

Last updated on DECEMBER 05, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

Issue:
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Customer upgraded to PeopleTools 8.56.05. The site has a REST web service, in which a JSON file is received parsed.  Some files are parsed successfully, while others result in an application server crash.
A snippet of the process_state.txt call stack shows the following error.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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