E-PORTAL: Users are redirected to default Portal from Custom Portal
(Doc ID 2499805.1)
Last updated on NOVEMBER 29, 2019
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.
On : 8.55 version, PIA Core Technology
Classic HCM pages via IH doesn't load if they are accessed using Mobile. It works with Desktop
This is an not issue with Fluid pages.
The issue can be reproduced at will with the following steps:
1. Log in to IH
2. On the homepage, click on the benefits Tile (for example)
3. select benefit enrollment/any of the classic pages.
This can also be reproduce from a desktop chrome browser set to inspect for mobile devices
The issue has the following business impact:
Due to this issue, users cannot view the classic pages on mobile devices
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