ELM 9.2 - Launching ELearning (SCORM) Content Multiple Times Creates Multiple Enrollment Records
(Doc ID 2501764.1)
Last updated on JULY 22, 2020
Applies to:PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
launching eLearning (SCORM) content multiple times creates multiple enrollment records
We have defined an eLearning course and class driven through SCORM content. In Fluid mode, when a student completes the course and progress tracking is 100%, if the student is to revisit the Course detail page, the Enroll button becomes visible again and unlike the classic page which re-labels the 'launch' button to Re-Launch', the fluid version launches and in the process creates a new enrollment record. See attached screen shots for course setup and replication steps
eLearning content should only generate one enrollment record; Enroll button should not appear once learner is enrolled.
The issue can be reproduced at will with the following steps:
1. Enroll in eLearning class
2. Launch the class
3. Navigate to class in Fluid mode and note Enroll is still available
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